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Encountering the Chinese : a modern country, an ancient culture by Hu, Wenzhong, 1935-, Grove, Cornelius Lee, Zhuang, Enping

Table of Contents: “…Acknowledgments -- Foreword -- Preface to the third edition -- Introduction: Brief background to the Chinese way of life -- Part 1: Advice For Westerners Interacting With The Chinese -- 1: Chinese titles and forms of address -- Chinese naming practices -- Overview of Chinese forms of address -- Chinese forms of address Westerners should use -- Other forms of address used in the PRC -- 2: Greetings, conversations, and farewells -- Greetings among the Chinese -- Conversational openers -- Conversational restrictions -- Farewells among the Chinese -- Notes -- 3: Chinese-style dining -- Significance of dining -- Chinese way of dining -- 4: Appointments, visiting, and time use -- Time-use patterns in official Chinese contexts -- Time-use patterns in nonofficial Chinese contexts -- Receiving social visits from Chinese friends -- Word about hosting Chinese visitors in the United States -- Notes -- 5: Chinese modesty and humility -- Chinese "disparagement" of themselves and their families -- Other behavioral features of Chinese humility -- Origin and nature of Chinese humility -- Notes -- 6: Making friends with the Chinese -- Levels of personal relationships among the Chinese -- Chinese-style relationships and their pitfalls for Westerners -- Some cautionary advice about romance -- Notes -- 7: Education and training among the Chinese -- Teaching and training the Chinese today -- Student life and relationships in the PRC -- Special role of Chinese teachers -- Traditions of Western and Chinese education -- Notes -- Additional readings on educational practices among the Chinese -- 8: Negotiating and institutional decision making -- Decision making in Chinese institutions -- Cultural bases of Western and Chinese decision making -- Five differences between Chinese and Western negotiating practices -- Note about Western women working in China -- Notes -- Additional readings on commercial practices among the Chinese -- 9: Concept of "face" in Chinese-Western interaction -- General explanation of the concept of face -- Contrasts between Chinese and Western concepts of face -- Recognizing common face-saving behaviors of the Chinese -- Protecting your own face (and that of others) when among the Chinese -- Dealing with a face-loss situation you have caused -- Notes -- Part 2: Advice For Westerners Living And Working In The PRC -- Living as a foreign guest in the People's Republic -- Obtaining personal assistance -- Changing attitudes to dress and self-decoration -- Coping with time-use differences -- Few suggestions about queuing -- Accepting, refusing, and giving invitations -- Lending and borrowing -- Gift giving among the Chinese -- Being entertained at a meal -- Hosting a banquet or other meal -- Problems of foreign teachers at Chinese universities -- Interacting with administrators and other faculty -- Note about audience behavior outside of classroom -- Interacting with domestic employees -- Social aspects of traveling -- Making use of the Internet -- Preparing for your final return to the West -- Keeping in touch after your return -- Intercultural context of encountering the Chinese -- What are intercultural services? …”